Privacy Policy
EFG Composites F.Z.E (“we”, “our”, “us”) is committed to protecting the privacy of visitors, customers, and business partners who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
By using our website or submitting your information, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
a. Personal & Business Information
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Name
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Company name
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Email address
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Phone number
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Project or enquiry details
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Any information you voluntarily submit through contact or quotation forms
b. Technical & Usage Data
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IP address
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Browser type and device information
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Pages visited and interaction data
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Referral sources
This data is collected through standard analytics tools to improve website performance and user experience.
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
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Responding to enquiries and quotation requests
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Providing technical consultation and project support
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Communicating about products, services, or ongoing discussions
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Improving our website, content, and service delivery
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Fulfilling legal or regulatory requirements
We do not sell, rent, or trade your personal data to third parties.
3. Data Sharing & Disclosure
Your information may be shared only when necessary:
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With internal technical, sales, or support teams
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With trusted service providers (email, hosting, analytics) strictly for operational purposes
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When required by UAE law, regulation, or legal process
All third parties are required to handle data securely and confidentially.
4. Data Security
We implement appropriate technical and organisational measures to protect your data against:
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Unauthorised access
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Loss or misuse
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Disclosure or alteration
While no system is 100% secure, we take reasonable steps to safeguard all stored information.
5. Cookies
Our website may use cookies to:
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Analyse website traffic
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Improve user experience
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Understand visitor behaviour
You can disable cookies through your browser settings if you prefer.
6. Data Retention
We retain personal and business information only for as long as necessary to:
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Fulfil the purpose it was collected for
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Meet contractual, legal, or regulatory obligations
7. Your Rights
You may request to:
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Access the information we hold about you
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Correct inaccurate or outdated information
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Request deletion of your data (subject to legal obligations)
Requests can be sent to: info@efgcomposites.com
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of any changes.
10. Contact Information
For privacy-related questions or concerns:
EFG Composites F.Z.E
Ajman Free Zone, United Arab Emirates
Email: info@efgcomposites.com
Phone: +971 52 443 2861